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Refund Policy

Registration fees

Where a job seeker registration fee applies (details are provided during registration — see our Job Seeker Terms), this fee is non-refundable once the corresponding registration service has commenced.

Recruitment / service charge (employers)

The recruitment/service charge described in our Employer Terms is fixed at the time of placement and is not refundable once a candidate has joined, except as separately agreed in writing.

Questions

If you believe a charge was made in error, please contact us and we'll review it.

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